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Sales Tax
As required by the recent Supreme Court decision, Sales Tax will be added to orders shipped to the following states:
• Colorado
• Connecticut
• Georgia
• Hawaii
• Illinois
• Indiana
• Iowa
• Kentucky
• Louisiana
• Maine
• Maryland
• Michigan
• Minnesota
• Nebraska
• Nevada
• New Jersey
• North Carolina
• North Dakota
• Oklahoma
• Rhode Island
• South Carolina
• South Dakota
• Utah
• Vermont
• Washington
• West Virginia
• Wisconsin
• Wyoming

When will my order be shipped?
USA Customers: All orders are shipped within 1 business day. 98% of orders are delivered in 2-5 days. A very small number of orders may take longer, up to 8 days, to be delivered.
Canada Customers: All orders are shipped within 1 business day, by International First Class mail. Please allow 1-2 weeks for delivery.

What happens after I place my order?
You will receive an order confirmation email upon completing your order. Your order will be shipped within 1 business day. You will receive a second email, a shipping confirmation, at shipping time.

What credit cards do you accept?
Visa, Mastercard, Discover, American Express and Diners Club.

Can I pay with a check or money order?
Yes. To do so, please:
1. Click on the checkout button above.
2. Fill out our online orderform.
3. You will be provided with a mailing address for your check or money order, as well as an order number.
4. We will ship your order upon receipt or your check or money order.
5. We will notify you by email when we receive payment to let you know your order is on it's way.

What about Security? takes the security of your personal information seriously.
1. Our order form is protected by SSL 128-bit encryption.
2. Our site is scanned daily to meet the strict PCI security standards set by the payment card industry.
3. We delete your credit card number immediately after charging.
4. We provide a $10,000 Identity theft protection guarantee by BuySafe

How do I know you are legit? is a BBB accredited business, with an A + rating. We have been in business since 1999.

What if I have a problem with my order?
If you have any problem or concern with your order, please contact us 24/7 via our customer service webform, or by calling us at 1-800-INKFARM (1-800-465-3276) 9:00AM - 5:00PM PST, 7 days a week. Inc, Ink Cartridge - Refill & Sales, Seattle, WA BBB Rating: A+
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